Submitted by Beaverdale Mom
This center was not for us. Granted, we are used to the superior care and attention of an in-home daycare provider who should be sainted. But this center was really devoid of anything resembling care and attention.
From the first day, I was uneasy when the care-givers in the infant room, none of whom I had ever met, failed to introduce themselves. Little did I know, that was the least of my worries, as it got much worse from there.
On our third day at the center, I went in to nurse my son. After 20 minutes of talking with the "teacher," she said, "Oh, I meant to tell you, your son had blood in his poop." I was shocked that the center had not called me over something this important. And at the very least, told me about it the minute I walked in the door, not 20 minutes into a very casual conversation.
The next incident came the following week when I told the care provider (yet another new person who didn't introduce themselves) that my son had last eaten at 4 a.m. and "would probably need a bottle soon." According to the sheet (which was a disgrace of discrepancies and bare-minimum info), he didn't eat until 10:30 a.m. Letting a 9-week-old go six hours between feedings is not appropriate, in my opinion.
The last straw came last night when I picked up my now 11-week-old at the center. He was lethargic and pale -- visibly ill. Even my 2-year-old said, "Mom, what's wrong with baby?" To top that off, his left ear was leaking yellow gunk. Long story short (and I mean long... think three hours at Urgent Care), my brand new baby had a double ear infection and had likely been suffering from it all day... yet no call from the center.
The mother bear in me is extremly upset. I'm anticipating a call from the director today to explain some of this (these are just a few of the instances that I could write about), so I'll report back if she gives me a satisfactory reason for the way her center (at least her infant room) is run.
Until then, I invite others to comment on their experience with Traditions because there may be otehr parents who are happy with the place.
UPDATE: I was very pleased with how my call went with the director of the center. Not only did she apologize profusely, she acknowledged that my complaints were legitimate and something that would bother her as a mom, too. She is working to correct some of the issues.